A VA proficient in Freshdesk will be able to efficiently manage customer support tickets and inquiries. They can easily categorize and prioritize issues, ensuring timely responses to customer concerns. The VA can also use Freshdesk's automation features to streamline repetitive tasks and improve overall productivity. Additionally, they can generate reports and analyze customer feedback to help the company enhance its products or services.
This Virtual Assistant Can:
- Handle customer tickets and resolve issues quickly
- Set up automated responses for common questions
- Create detailed reports on customer support performance
- Manage and update the knowledge base with helpful articles
- Assign and track tasks among team members
- Use chat and phone features to provide real-time support
Freshdesk Experts Available for Hire on HireTalent.ph
Shopify Expert | Senior Customer Support Specialist
Harvir
2-5 years
Rate: $8.00/hour
Working: Full-time
Hire Harvir
General Virtual Assistant | Chat & Email Support Specialist
Jessel
Less than 6 months
Rate: $4.00/hour
Working: Full-time
Hire Jessel
Customer Service Representative | Ecommerce Specialist
Malia
6 months - 1 year
Rate: $5.00/hour
Working: Full-time
Hire Malia
Experienced Customer Service Specialist / General Virtual Assistant
Earl
2-5 years
Rate: $5.00/hour
Working: Full-time
Hire Earl
Medical and General Virtual Assistant
Jesheryll
2-5 years
Rate: $6.00/hour
Working: Full-time
Hire Jesheryll
Sales and Customer Service Specialist / Admin VA
Sheila
2-5 years
Rate: $7.00/hour
Working: Full-time
Hire SheilaBenefits of Hiring a Freshdesk Expert in the Philippines
- Access to skilled professionals with specific Freshdesk expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Freshdesk Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
Post a JobHow Much Does it Cost to Hire a Freshdesk Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Freshdesk virtual assistant is around $5.83 per hour, or approximately $933.33 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Freshdesk Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools