A VA proficient in Kayako will be able to efficiently manage customer support tasks for a company. They can handle incoming customer inquiries through various channels, such as email, chat, and social media, using Kayako's unified platform. The VA can create and update support tickets, track customer interactions, and provide timely responses to resolve issues. Additionally, they can use Kayako's reporting features to generate insights on customer satisfaction and support team performance, helping the company improve its overall customer service.
This Virtual Assistant Can:
- Handle customer support tickets from start to finish
- Create and manage help center articles
- Set up automated responses for common questions
- Generate reports on customer satisfaction and support team performance
- Customize the support portal to match brand guidelines
- Collaborate with team members using built-in chat and assignment features
Kayako Experts Available for Hire on HireTalent.ph
BPO Operations Manager l Delivery Director l AIDriven Learning Development Specialist
Angelyn
10+ years
Rate: $20.00/hour
Working: Full-time
Hire AngelynBenefits of Hiring a Kayako Expert in the Philippines
- Access to skilled professionals with specific Kayako expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Kayako Expert?
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Post a JobHow Much Does it Cost to Hire a Kayako Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Kayako virtual assistant is around $12.50 per hour, or approximately $2,000.00 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Kayako Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools