A VA proficient in LiveAgent will be able to efficiently manage customer support interactions across multiple channels. They can handle incoming tickets, respond to customer inquiries, and resolve issues using the platform's comprehensive features. The VA can utilize LiveAgent's knowledge base to provide accurate information and solutions to customers quickly. Additionally, they can generate reports and analyze customer service metrics to help improve overall support quality and efficiency.
This Virtual Assistant Can:
- Handle customer chats and emails in real-time
- Create and manage support tickets
- Set up automated responses for common questions
- Monitor social media channels for customer inquiries
- Generate reports on customer service performance
- Customize the help desk interface for better workflow
LiveAgent Experts Available for Hire on HireTalent.ph
Email and Chat Support Expert / Social Media Manager
Daphne
1-2 years
Rate: $8.00/hour
Working: Full-time
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A+ Healthcare Virtual Assistant
Rosemarie
6 months - 1 year
Rate: $5.00/hour
Working: Full-time
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Benefits of Hiring a LiveAgent Expert in the Philippines
- Access to skilled professionals with specific LiveAgent expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
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