A VA proficient in Zendesk will be able to manage customer support tickets efficiently. They can respond to customer inquiries, track issues, and resolve problems using the platform's features. The VA can also create and maintain a knowledge base to help customers find answers quickly. Additionally, they can generate reports and analyze data to improve customer service performance.
This Virtual Assistant Can:
- Answer customer questions through chat, email, and phone
- Create and update help articles in the knowledge base
- Assign and track customer support tickets
- Generate reports on customer service performance
- Set up automated responses for common issues
- Manage customer feedback and satisfaction surveys
Zendesk Experts Available for Hire on HireTalent.ph
Virtual Assistant / Customer Service Specialist
Sunshine
1-2 years
Rate: $8.00/hour
Working: Full-time
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Customer Support with years of Leadership experience
Catherine
2-5 years
Rate: $5.00/hour
Working: Full-time
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Specialist Microsoft Licensing and Order Management
Michelle
2-5 years
Rate: $6.50/hour
Working: Full-time
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Digital Marketing Quality Assurance Specialist Customer Service Service Desk
Jean
2-5 years
Rate: $10.00/hour
Working: Full-time
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Administrative Assistant l Executive Assistant l Customer Service Specialist l Quickbook and US Tax Certified l GoHighLevel Specialist
Joshua
6 months - 1 year
Rate: $5.00/hour
Working: Full-time
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Benefits of Hiring a Zendesk Expert in the Philippines
- Access to skilled professionals with specific Zendesk expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
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