A VA proficient in Zendesk will be able to manage customer support tickets efficiently. They can respond to customer inquiries, track issues, and resolve problems using the platform's features. The VA can also create and maintain a knowledge base to help customers find answers quickly. Additionally, they can generate reports and analyze data to improve customer service performance.
This Virtual Assistant Can:
- Answer customer questions through chat, email, and phone
- Create and update help articles in the knowledge base
- Assign and track customer support tickets
- Generate reports on customer service performance
- Set up automated responses for common issues
- Manage customer feedback and satisfaction surveys
Zendesk Experts Available for Hire on HireTalent.ph
Customer Service Specialist / Virtual Assistant
Angelbert
2-5 years
Rate: $5.00/hour
Working: Full-time
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Expert Customer Service / Virtual Assistant
Regie
6 months - 1 year
Rate: $6.00/hour
Working: Full-time
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Customer Service Virtual Assistant
Ronald
Less than 6 months
Rate: $5.00/hour
Working: Full-time
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Customer Support Specialist / Virtual Assistant with extensive experience
Jessa
1-2 years
Rate: $5.00/hour
Working: Part-time
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Technical Customer Support Specialist
Almer
2-5 years
Rate: $12.00/hour
Working: Full-time
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Ecommerce Customer Service Specialist
Harley
6 months - 1 year
Rate: $7.00/hour
Working: Part-time
View ProfileBenefits of Hiring a Zendesk Expert in the Philippines
- Access to skilled professionals with specific Zendesk expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
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