Job Summary

The Offshore Talent Acquisition Manager leads and manages international hiring efforts across multiple markets. This role serves as the central coordination point between U.S.-based leadership and offshore BPOs and recruitment agencies, ensuring the consistent hiring of high performing, culture-aligned talent.

This is a high-impact, fast-paced role requiring strong judgment, excellent communication skills, and the ability to confidently assess candidate quality across diverse talent pools. The Offshore Talent Acquisition Manager is responsible for maintaining high hiring standards, improving recruitment workflows, and ensuring alignment between business needs and talent acquisition strategies.

Work Schedule

• Schedule: Monday to Friday, standard business hours

• Time Zone: Must align with U.S. business hours as required

• Flexibility: May be required during peak hiring periods

Essential Job Functions

(Listed in order of importance with approximate % of time. Total equals 100%.)

Hiring Intake & Stakeholder Communication – Partner with U.S. leadership to

understand workforce needs, clarify role expectations, and define required competencies. Translate hiring requirements clearly to offshore BPOs and recruitment agencies to ensure alignment - 20%

Agency & BPO Management – Serve as the primary point of contact for external

recruiting partners. Monitor candidate pipelines, enforce turnaround times,

maintain quality standards, and ensure accountability across agencies - 25%

Candidate Screening & Interview Oversight – Review recorded interviews and

screening submissions. Evaluate communication skills, professionalism, and

cultural alignment. Conduct live interviews for shortlisted candidates and provide

final hire/no-hire recommendations - 25%

Culture & Quality Control – Ensure candidates align with U.S. work culture and

company performance standards. Assess candidates for ownership mindset,

accountability, communication clarity, problem-solving ability, reliability, and

consistency - 15%

Process & Performance Management – Track hiring metrics, pipeline progress,

and agency performance. Maintain structured documentation and feedback logs.

Continuously improve hiring workflows to reduce time-to-fill while maintaining

quality standards - 15%

Required Qualifications (Knowledge, Skills & Experience)

• Minimum 5+ years of experience in recruiting or talent acquisition.

• Certification in Business Administration, Human Resources Management or other

related field.

• Proven experience hiring offshore or international talent.

• Experience working with BPOs and/or recruitment agencies.

• Strong understanding of cultural differences between U.S. and offshore markets.

• Experience reviewing asynchronous or video-based interviews.

• Ability to independently evaluate candidate quality and make confident hiring decisions.

• Strong background in fast-paced or high-growth environments preferred.

Core Competencies

• Excellent written and verbal English communication skills.

• Strong interviewing and candidate evaluation capabilities.

• High attention to detail and quality control.

• Decisive decision-making ability.

• Strong organizational and time management skills.

• Ability to manage multiple open roles simultaneously.

• Assertive and confident in managing external recruiting partners.

• Comfortable working independently in a fully remote environment.

Work Conditions / Physical Demands / Travel Requirements

This position operates in a fully remote environment and requires a professional home office setup with reliable high-speed internet. The role involves extended periods of virtual meetings, candidate evaluations, stakeholder coordination, and documentation management.

Performance Expectations

Success in this role will be measured by:

• High-quality offshore hires with strong retention rates

• Reduced time-to-fill across key roles

• Improved agency performance and accountability

• Consistent hiring standards across all markets

• Clear, structured communication between leadership and recruiting partners

Important Notes

• This role requires strong judgment and the ability to maintain high hiring standards.

• Responsibilities may evolve based on business growth and workforce expansion needs.

• Ownership, accountability, and proactive communication are critical for success.

Disclaimer

This job description outlines the general nature and level of work performed and is not an

exhaustive list of duties or responsibilities. Duties may be adjusted to meet business needs.

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