We are offering a Female Customer Support VA position.

Great schedule: NON-GRAVEYARD. High Pay. Long-Term Career. 13th-month excellence bonus. Potential to Become an Operational Partner with Profit-Sharing!

We're a beauty company based in Los Angeles, known for our stellar reputation in the industry for over 19 years.

KEY RESPONSIBILITIES
1. Customer Support:

• Respond to emails, texts, calls. Uphold inbox ZERO daily.
• Monitor/respond to urgent matters at all times.
• Appointment setting.
• Create invoices/proposals, managing bookings.
• Manage workflow(s).
• Utilize HoneyBook, Google Calendar, Google Slides, Google Voice, etc.

2. Organizational Support:

• Provide support to the CEO and team.
• Daily admin tasks. Manage calendars.
• Organize files and documents.
• Issue monthly/quarterly team awards.
• Utilize Slack, ClickUp, Google Sheets, etc.

3. Sales & Marketing:

• Leads follow-up.
• Manage workflow/automation/projects.
• Create newsletters/campaigns.
• Handle holiday greeting cards/gifts.
• Utilize Flodesk, Paperless Post, Amazon, William Sonoma, etc.

4. Vendor Support:

• Assist vendors' needs via email/text/call.
• Compute partner points, issue rewards.
• Prepare monthly statement.
• Manage contact info.

5. Website/Platform Maintenance:

• Update web pages
• Add new albums to the website
• Manage company profiles and reviews on third-party platforms.
• Utilize ShowIt, Canva, Yelp, WeddingWire, etc.