Job Overview
We are seeking a dedicated and detail-oriented office assistant to join our team. The ideal candidate will play a crucial role in ensuring the best customer service and efficient operations across the front office, customer service, back office, warehouse, and general operations.

Office hours are Monday to Friday from 9 am to 5 pm. EST. 

• b2b communications and relationship management. 
• Decision-making skills to work autonomously and manage specific tasks.
• Communication and collaboration skills to support personnel, management, and clients' needs.
• Organizational skills to maintain order to support the executive.  
• Writing skills to ensure emails, letters, documents, and social media posts uphold the brand identity.
• Familiarity with data entry software, such as Excel, Sheets or Typeform.
• Proficiency in office software (Microsoft Office, Zoho, Google Suite). 
• Calendar and schedule management skills
• Familiarity with customer service principles
• fulfills tasks such as sourcing new suppliers, comparing pricing, creating quotes, making sales calls, following up via email and phone calls, and coordinating smooth operation.
• Share documents with customers and complete quality control documents.
• Strong understanding of FDA regulations related to product quality.
• Excellent attention to detail and strong analytical skills.
• Ability to work independently as well as part of a team.
• Effective communication skills, both written and verbal.

Join us in our commitment to quality excellence!