We are looking for a reliable and detail-oriented Online Chat Support Assistant to help manage customer conversations for a growing digital brand. This is a text-based role only and does not require voice calls, video, or personal social media use.

You will follow clear communication guidelines and workflows to ensure consistent, professional interactions with users.

Responsibilities:

• Respond to incoming chat messages in a timely and professional manner
• Maintain friendly, helpful, and consistent communication
• Share information about available content, services, or offers when appropriate
• Follow provided scripts, processes, and response guidelines
• Maintain confidentiality and professionalism at all times

Requirements:

• Strong written English communication skills
• Previous experience in chat support, customer service, or virtual assistance is a plus
• Comfortable working independently and meeting response expectations
• Reliable internet connection and consistent availability
• Organized, respectful, and detail-oriented

Schedule & Pay:

• Remote work
• Flexible or shift-based schedule (to be discussed)
• Competitive hourly pay with performance incentives
• Long-term opportunity for the right candidate

How to Apply:

Please send:

1. A short introduction about yourself
2. Your previous experience with chat support or customer communication
3. Your availability (days and hours)