Remote IT Support Jobs for Filipino Professionals | HireTalent.ph

Remote IT Support Jobs for Filipino Professionals (August 2025)

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Why Build a Career in IT Support?

  • Leverage your tech skills to solve problems and make a real impact in various industries
  • Enjoy a stable career with high demand for IT support professionals in the global job market
  • Benefit from competitive salaries and opportunities for career advancement
  • Work remotely from the Philippines while collaborating with international teams and clients
  • Continuously learn and stay updated with the latest technologies and industry trends
  • Experience a dynamic work environment with diverse challenges and opportunities for growth

Your Daily Role and Responsibilities

  • Respond to and resolve IT support tickets, addressing hardware, software, and network issues for remote employees and clients through various channels including phone, email, and chat
  • Perform regular system maintenance, updates, and security patches to ensure optimal performance and protection of company infrastructure
  • Collaborate with cross-functional teams to troubleshoot complex technical problems and implement long-term solutions
  • Manage and prioritize multiple support requests using ticketing systems like Zendesk or ServiceNow, ensuring timely resolution and clear communication with end-users
  • Participate in IT projects, such as software deployments or hardware upgrades, coordinating with team members and stakeholders to meet project milestones
  • Utilize remote desktop tools, VPNs, and cloud-based applications to provide efficient support and maintain system accessibility for distributed teams
  • Document technical solutions, create user guides, and contribute to the knowledge base to improve overall support efficiency and promote self-service options for common issues

Note: The responsibilities listed above are general examples of what you may encounter in a IT Support role. Actual duties and responsibilities will vary based on individual employers, company size, industry, and specific job requirements. This information is provided to help those considering this career path understand typical expectations in the field.

Required Skills and Tools

  • Technical proficiency in Windows, macOS, and Linux operating systems
  • Network troubleshooting, hardware diagnostics, and software installation
  • Customer service, communication, and problem-solving skills
  • CompTIA A+, Network+, or equivalent IT certifications
  • 1-3 years of experience in IT support or related field
  • Familiarity with remote desktop software, ticketing systems, and collaboration tools
  • Basic understanding of cybersecurity practices and data protection

How Much Do Remote IT Support Professionals Earn in the Philippines?

Entry Level

$3.00/hr
Est. Monthly: $480.00

Mid Level

$6.52/hr
Est. Monthly: $1,043.20

Senior Level

$20.00/hr
Est. Monthly: $3,200.00

The salary information shown above is aggregated from multiple sources in our database:

  • Active job postings from employers hiring for IT Support positions
  • Salary data from Filipino professionals with IT Support skills in our talent pool
  • Historical job placement data for this skill
  • Market research and industry standards in the Philippines

Disclaimer: These salary figures are estimates only and may not accurately reflect current market rates. Actual compensation can vary significantly based on experience level, specific employer, industry demands, and individual negotiation. The information is provided for general guidance purposes only.

Are you a IT Support professional? Help us improve our data by sharing your rate anonymously.

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