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Showing 10 Talent Profiles
Joan
Talent Specialist
Full-time
$3.99/hour
With over 5 years of experience in the contact center industry, Ive developed a strong expertise in customer service, technical support, and sales retention. I have worked extensively with both...
Versatile professional with over 12 years of experience in collections, technical support, and insurance. As an Operations Supervisor in collections, excelled in team management, KPI tracking, and compliance adherence. Provided...
I have 17 years of experience in the BPO industry, where I’ve taken on multiple roles including Customer Service Representative, Sales Verifier, and Back Office Agent. Throughout my career, I’ve...
I have over a decade of experience in the BPO industry, I have developed a deep understanding of various customer service campaigns, ranging from technical support to sales and account...
I have extensive experience in customer service, particularly in telecommunications in the USA and the industrial heavy equipment industry. In my roles, I have managed various communication channels, including email,...
Throughout my leadership career, I have consistently, highly motivated and professional supervisor with over 4 years of experience providing high-level support to a team and customers. Proficient in managing customer...
I'm a Technical Support Specialist, where I lead critical incident resolution and consistently maintain 95 SLA compliance. In the past, I honed my troubleshooting skills by resolving complex hardware and...
I have been in the BPO industry for 13 years, handling US and Australian credit card accounts. I assist customers through inbound, outbound and email. I have developed strong communication,...
I am a results-driven Customer Support Specialist and Appointment Setter with over 11 years of experience in the BPO industry, including healthcare, insurance, finance, and telecommunications. I specialize in phone,...
I have been working in the BPO industry for the past three years, gaining valuable experience and skills in customer service, communication, and problem-solving. Recently, I transitioned into an appointment...