A VA proficient in Freshdesk will be able to efficiently manage customer support tickets and inquiries. They can easily categorize and prioritize issues, ensuring timely responses to customer concerns. The VA can also use Freshdesk's automation features to streamline repetitive tasks and improve overall productivity. Additionally, they can generate reports and analyze customer feedback to help the company enhance its products or services.
This Remote Worker Can:
- Handle customer tickets and resolve issues quickly
- Set up automated responses for common questions
- Create detailed reports on customer support performance
- Manage and update the knowledge base with helpful articles
- Assign and track tasks among team members
- Use chat and phone features to provide real-time support
Freshdesk Experts Available for Hire on HireTalent.ph
Seasoned Customer Service Specialist | eCommerce Virtual Assistant
Jody
10+ years
Rate: $8.00/hour
Working: Full-time
Ecommerce Virtual Assistant
Dennis
5-10 years
Rate: $6.00/hour
Working: Part-time
General Virtual Assistant
Arianne
2-5 years
Rate: $8.00/hour
Working: Full-time
Sales and Customer Service Specialist / Admin VA
Sheila
2-5 years
Rate: $7.00/hour
Working: Full-time
Customer Service Specialist
Czarina
6 months - 1 year
Rate: $8.00/hour
Working: Full-time
Customer Service Representative
Regine
2-5 years
Rate: $5.00/hour
Working: Full-time
Shopify Support | Executive Virtual Assistant
Airalyn
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Service Expert
Brayan
1-2 years
Rate: $6.00/hour
Working: Part-time
Customer Service Specialist
Kobe
1-2 years
Rate: $5.00/hour
Working: Full-time
Local SEO Specialist / Social Media Marketer
John
1-2 years
Rate: $8.00/hour
Working: Full-time
Customer Support Specialist | Order Management and E-commerce Support
Niccon
1-2 years
Rate: $5.00/hour
Working: Full-time
Virtual Assistant – Construction & Finance Focus
Johanh
1-2 years
Rate: $5.00/hour
Working: Full-time
Benefits of Hiring a Freshdesk Expert in the Philippines
- Access to skilled professionals with specific Freshdesk expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Freshdesk Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
How Much Does it Cost to Hire a Freshdesk Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Freshdesk virtual assistant is around $6.33 per hour, or approximately $1,013.33 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Freshdesk Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools