A VA proficient in Gladly will be able to efficiently manage customer interactions across multiple channels, including phone, email, chat, and social media. They can seamlessly switch between conversations and access customer information in real-time, ensuring personalized and consistent support. The VA can utilize Gladly's unified interface to handle tasks such as ticket management, customer history tracking, and team collaboration. With Gladly's reporting features, the VA can also help analyze customer service performance and identify areas for improvement.
This Remote Worker Can:
- Handle customer service chats and emails through Gladly's unified inbox
- Update customer information and track interactions using Gladly's CRM features
- Create and manage support tickets within the Gladly platform
- Use Gladly's knowledge base to quickly find answers to customer questions
- Generate reports on customer service metrics using Gladly's analytics tools
- Collaborate with team members on complex issues using Gladly's internal communication features
Gladly Experts Available for Hire on HireTalent.ph
Customer Service Specialist
April
2-5 years
Rate: $9.00/hour
Working: Full-time
Customer Support Specialist
Jeany
5-10 years
Rate: $6.00/hour
Working: Full-time
Customer Service Representative
Melvin
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Success and Retention Specialist | Email and Chat Support
Mary
2-5 years
Rate: $5.00/hour
Working: Full-time
IT Service Desk focused on Account Management and Software Troubleshooting
Evone
1-2 years
Rate: $5.00/hour
Working: Part-time
Customer Service Representative
Riella
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Service Specialist
Janeth
1-2 years
Rate: $6.00/hour
Working: Full-time
Customer Service Support
Fern
1-2 years
Rate: $7.00/hour
Working: Full-time
Virtual Assistant
Angelica
1-2 years
Rate: $7.00/hour
Working: Full-time
Benefits of Hiring a Gladly Expert in the Philippines
- Access to skilled professionals with specific Gladly expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Gladly Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
How Much Does it Cost to Hire a Gladly Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Gladly virtual assistant is around $6.11 per hour, or approximately $977.78 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Gladly Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools