A VA proficient in Salesforce Service Cloud will be able to manage customer support tasks efficiently. They can handle customer inquiries, track cases, and provide timely solutions using the platform's features. The VA can also generate reports and analyze data to improve customer service performance. Additionally, they can customize the platform to meet specific company needs and integrate it with other tools for seamless operations.
This Remote Worker Can:
- Set up and manage customer service cases within Salesforce
- Create and update knowledge base articles for customer self-service
- Generate reports on customer service performance and trends
- Customize and maintain service console layouts for support agents
- Set up and manage automated email-to-case processes
- Configure and maintain customer service chatbots using Salesforce Einstein
Salesforce Service Cloud Experts Available for Hire on HireTalent.ph
Virtual Assistant / Marketing and Operations Specialist
John
1-2 years
Rate: $10.00/hour
Working: Full-time
Ecommerce Support | Admin Virtual Assistant
Wynn
2-5 years
Rate: $10.00/hour
Working: Full-time
Customer Service Representative | Billing Virtual Assistant
Angeleen
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Care Representative
Roxan
2-5 years
Rate: $6.00/hour
Working: Full-time
Account Associate | Customer Service Representative
Patrick
1-2 years
Rate: $4.80/hour
Working: Full-time
Customer Service Representative
Geremy
1-2 years
Rate: $5.00/hour
Working: Full-time
General Virtual Assistant
John
1-2 years
Rate: $5.00/hour
Working: Full-time
Customer Service Specialist
Jenneth
10+ years
Rate: $5.00/hour
Working: Full-time
Customer Service Virtual Assistant
Sharon
1-2 years
Rate: $6.00/hour
Working: Full-time
Customer Service Representative
Wilmer
1-2 years
Rate: $5.00/hour
Working: Full-time
Business Development Manager
Marck
5-10 years
Rate: $8.00/hour
Working: Full-time
Medical Virtual Assistant
Christine
2-5 years
Rate: $6.00/hour
Working: Full-time
Benefits of Hiring a Salesforce Service Cloud Expert in the Philippines
- Access to skilled professionals with specific Salesforce Service Cloud expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Salesforce Service Cloud Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
How Much Does it Cost to Hire a Salesforce Service Cloud Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Salesforce Service Cloud virtual assistant is around $6.32 per hour, or approximately $1,010.67 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Salesforce Service Cloud Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools