A VA proficient in Zendesk will be able to manage customer support tickets efficiently. They can respond to customer inquiries, track issues, and resolve problems using the platform's features. The VA can also create and maintain a knowledge base to help customers find answers quickly. Additionally, they can generate reports and analyze data to improve customer service performance.
This Remote Worker Can:
- Answer customer questions through chat, email, and phone
- Create and update help articles in the knowledge base
- Assign and track customer support tickets
- Generate reports on customer service performance
- Set up automated responses for common issues
- Manage customer feedback and satisfaction surveys
Zendesk Experts Available for Hire on HireTalent.ph
Customer Service Specialist
April
2-5 years
Rate: $9.00/hour
Working: Full-time
General Virtual Assistant
Kevin
6 months - 1 year
Rate: $10.00/hour
Working: Full-time
Customer Service Representative | YouTube VA | Content Scheduler | Admin Rockstar
Mark
1-2 years
Rate: $5.00/hour
Working: Full-time
Appointment Setter
Tyron
1-2 years
Rate: $5.50/hour
Working: Full-time
Virtual Assistant | Appointment Setter
Macky
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Service Team Leader
Dennilyn
2-5 years
Rate: $5.00/hour
Working: Full-time
Customer Service Expert
Aaron
2-5 years
Rate: $6.00/hour
Working: Full-time
Customer Service Representative
Jullian
Less than 6 months
Rate: $4.00/hour
Working: Full-time
Customer Support Specialist | Data Management Associate
Mary
5-10 years
Rate: $5.00/hour
Working: Part-time
GoHighLevel Virtual Assistant | Customer Service Specialist | Cold Caller
Zulhaiden
1-2 years
Rate: $6.00/hour
Working: Full-time
General Virtual Assistant
Mark
5-10 years
Rate: $5.00/hour
Working: Full-time
Administrative Virtual Assistant | Customer Service Representative
Anarosel
6 months - 1 year
Rate: $10.00/hour
Working: Full-time
Benefits of Hiring a Zendesk Expert in the Philippines
- Access to skilled professionals with specific Zendesk expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Zendesk Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
How Much Does it Cost to Hire a Zendesk Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Zendesk virtual assistant is around $6.29 per hour, or approximately $1,006.67 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Zendesk Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools