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Beverly Verified
Customer Service Specialist (Emal | Chat)
Work Status
Looking For WorkAvailability
20 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
32 Years
Gender
Female
Education Level
Doctorate degree
Languages Spoken
English (Conversational), Tagalog / Filipino (Fluent), Cebuano (Native)
Location
Jagna, PH
Personality Type
Not yet set
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Profile Description
I'm a telecommunications BPO professional with over 5 years of progressive experience, starting as a Chat Support Representative and moving into roles in Escalations, Subject Matter Expert, and now Quality Analyst.
I'm skilled at handling complex customer issues, driving process improvements, and supporting frontline teams through coaching and quality monitoring....
My Best Skills
My Best Tools
My Industry Knowledge
Portfolio
Technical Stats
WiFi Speed
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Typing Speed
40 WPM
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