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Jenepher Verified
Quality Specialist | Customer Service Representative | Virtual Assistant
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
38 Years
Gender
Female
Education Level
College undergraduate
Languages Spoken
English (Fluent), Tagalog / Filipino (Native), Ilocano (Native)
Location
Angeles City, PH
Personality Type
Not yet set
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Profile Description
I bring 17 years of BPO experience, including 5 years as a front-line agent handling customer support via phone, chat, and email across the US, UK, Australia, and Asia. I addressed billing, tech support, collections, and account retention concerns.
I was later promoted to Quality Specialist, mentoring agents and supporting training...
Technical Stats
WiFi Speed
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Typing Speed
40 WPM
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