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Lailani Verified
Customer Support Specialist
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
42 Years
Gender
Female
Education Level
College undergraduate
Languages Spoken
Tagalog / Filipino (Native), English (Conversational), Hiligaynon (Ilonggo) (Native)
Location
Iloilo, PH
Personality Type
Not yet set
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Profile Description
I am a customer service professional with over 5 years of experience in the BPO industry, specializing in travel accounts for the last 3 years. I've handled sales, refunds, and escalations, and grown into leadership roles where I coached agents and managed teams.
My strength lies in delivering excellent customer experiences,...
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