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Mary Verified
Customer Success and Retention Specialist | Email and Chat Support
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
28 Years
Gender
Female
Education Level
College undergraduate
Languages Spoken
English (Fluent), Tagalog / Filipino (Native)
Location
Batangas City, PH
Personality Type
Not yet set
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Profile Description
I am an experienced Customer Support Specialist with 5 years of experience in email, chat, and SMS support. Skilled in subscription management, customer retention, and resolving complex issues with empathy and efficiency. I excel at tailoring solutions, strengthening customer relationships, and turning cancellations into loyalty while ensuring every client feels...
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