100 Tasks You Can Outsource to a Filipino Virtual Assistant

Running a business means juggling countless tasks, and trying to do everything yourself can slow down growth. That’s where a virtual assistant comes in.

The Philippines is home to a vast pool of talented VAs who are known for their English proficiency, strong work ethic, and adaptability. If you’re considering hiring a Filipino virtual assistant, you might be surprised by the wide range of responsibilities they can handle.

From routine administrative chores to creative projects, a skilled VA can lighten your load and help you focus on what matters most – growing your business. You’ll be shocked by what they can actually do (because it’s nearly anything you can think of)

Below, we’ve organized 100 specific, realistic tasks you can outsource to a Filipino VA. These tasks are grouped into categories like Admin, Marketing, Sales, Customer Support, Research, E-commerce, Tech & Data, Design & Creative, and Personal Tasks.

Each example is concrete, showing how a VA can practically contribute to your operations. Use this list as inspiration for delegating work through HireTalent.ph and making the most of your partnership with a virtual assistant!

Admin Support

Administrative tasks are often the first things busy entrepreneurs delegate. Here are some admin tasks you can confidently hand off:

• Email Inbox Management: Filtering out spam, sorting important emails, and drafting replies to routine inquiries so you only have to address the messages that truly need your attention.
• Calendar & Schedule Management: Organizing your calendar by setting appointments, scheduling meetings (across time zones if needed), and sending reminders to make sure you never miss an important call or deadline.
• Travel Arrangements: Planning and booking your business travel – researching the best flights, reserving hotels, arranging airport pickups, and providing you a detailed itinerary for each trip.
• Data Entry & Record Keeping: Entering data into spreadsheets, CRMs, or databases with accuracy (for example, updating customer contact lists or logging expenses) to keep your records up-to-date.
• File Management: Organizing digital files and documents in cloud storage (like Google Drive or Dropbox) with a logical folder system, so you and your team can easily find what you need.
• Document Preparation & Formatting: Creating professional-looking documents and presentations by formatting reports, polishing slideshows, or drafting form letters based on your notes.
• Transcription & Data Typing: Transcribing meeting notes, audio recordings, or video calls into text documents, and typing up handwritten notes or scanned documents for digital records.
• Meeting Support: Helping prepare for meetings by sending out agendas in advance, and later taking meeting minutes or summarizing key points and action items to distribute to participants.
• Bookkeeping Support: Recording expenses, organizing receipts, and updating simple bookkeeping spreadsheets or software (like entering transactions into QuickBooks) to help you track finances.
• Invoicing & Bill Management: Generating and sending client invoices, tracking due payments, and scheduling bill payments on time – ensuring cash flow processes are handled on schedule.
• Event Coordination: Coordinating small business events or team offsites – booking venues or Zoom calls, sending invitations, managing RSVPs, and handling logistics – so your events run smoothly.
• Project Management Assistance: Updating project management tools (like Trello, Asana, or Notion) with task statuses, sending reminders to team members about upcoming deadlines, and generally helping to keep your projects on track.

Marketing

Consistent marketing is key to growth, but it can be time-consuming to execute. From content creation to campaign management, here are marketing tasks you can outsource:

• Social Media Management: Scheduling and publishing posts on platforms like Facebook, Instagram, Twitter, and LinkedIn; responding to comments or messages; and keeping your profiles active and on-brand every day.
• Content Writing & Blogging: Drafting blog posts, articles, or website content based on topics you provide – complete with basic research and SEO keywords – so you can maintain a regular posting schedule without writing everything yourself.
• SEO Support: Conducting keyword research, updating website meta tags and descriptions, and implementing on-page SEO best practices (like fixing broken links or adding alt text to images) to improve your search engine rankings.
• Email Marketing Campaigns: Setting up and sending email newsletters or promotional campaigns via platforms like Mailchimp or Sendinblue – writing the copy, designing the email template, and segmenting your mailing list for targeted messaging.
• Social Media Graphics Creation: Designing simple but eye-catching graphics for social posts or ads using tools like Canva, ensuring each image aligns with your branding and enhances your message.
• Content Calendar Management: Planning and organizing a content calendar for your blog and social media – scheduling what content goes out when, and making sure deadlines for drafts, design, and publishing are met.
• Marketing Analytics & Reporting: Monitoring metrics (website traffic, social engagement, email open rates, etc.) using tools like Google Analytics or Facebook Insights, and preparing easy-to-read reports so you can gauge campaign performance.
• Online Advertising Assistance: Managing basic aspects of online ad campaigns – for example, uploading ads into Facebook Ads Manager or Google Ads, setting provided targeting parameters, and monitoring results to suggest minor tweaks.
• Community Management: Engaging with your online community by responding to comments in forums or social groups, moderating your Facebook group, or answering questions on Q&A sites related to your industry.
• Public Relations Outreach: Researching and compiling a list of media contacts or influencers, then sending out press releases or pitch emails that you’ve approved, to help get the word out about your business.
• Influencer Coordination: Identifying potential influencers or partners in your niche and reaching out to them for collaborations (such as guest blogging, shout-outs, or affiliate partnerships), then coordinating the follow-up and logistics.
• Webinar Support: Assisting in the planning and execution of webinars or virtual events – handling tasks like creating sign-up pages, sending reminder emails to attendees, moderating live Q&A chats, and collecting feedback after the event.

Sales

A virtual assistant can be a secret weapon for your sales team by handling time-consuming prep and follow-up work. Here are sales-related tasks you can delegate to a VA:

• Lead Generation Research: Building lists of potential clients by researching online directories, social networks, or industry databases – gathering key contact information and qualifying details for each prospect.
• Cold Outreach (Email or Calls): Sending out initial cold emails to prospects with personalized templates, and even making outbound cold calls to introduce your business to potential customers or set appointments, if phone outreach is part of your strategy.
• CRM Management: Updating your Customer Relationship Management system (Salesforce, HubSpot, etc.) by entering new leads, logging call notes, updating deal stages, and keeping all information organized and current.
• Appointment Setting: Contacting leads or clients to schedule sales calls, product demos, or meetings – coordinating calendars and sending confirmations, so your pipeline moves forward smoothly.
• Follow-up Communications: Sending courteous follow-up emails to prospects who haven’t responded, checking in with leads after a sales call, or following up on proposals sent – ensuring no opportunity slips through without a second attempt.
• Sales Materials Preparation: Helping create and format sales documents like pitch decks, proposals, pricing quotes, or contracts (using content you provide) so that your sales collateral looks professional and is ready for client presentations.
• Order Processing: Handling the paperwork or online forms for new sales orders – entering orders into your system, generating invoices or receipts, and coordinating with fulfillment or delivery teams to make sure the customer gets what they ordered.
• Sales Data Reporting: Tracking sales numbers and KPIs in a spreadsheet or CRM dashboard, and preparing a basic weekly or monthly sales report (e.g. number of new leads, calls made, deals closed) to keep you updated on performance.
• Client Follow-Up & Nurturing: Keeping in touch with past customers or leads by sending check-in emails, holiday greetings, or updates about new offerings – a light-touch way to nurture relationships and encourage repeat business.
• Pipeline Management: Keeping your sales pipeline organized – moving deals to the correct stage, setting reminders for you to follow up at appropriate times, and alerting you if a hot lead has been sitting idle too long.
• Research for Sales Meetings: Before you hop on an important sales call, your VA can prepare a brief on the prospective client – researching their company, market, and any personal notes (like recent news or LinkedIn updates) to arm you with talking points.

Customer Support

Excellent customer service can set your business apart, and a Filipino VA with strong communication skills can help you deliver it around the clock. Here are customer support tasks a VA can manage:

• Email Support: Responding to customer inquiries and support requests via email, following guidelines or FAQs you provide – for example, answering questions about your product, troubleshooting common issues, or providing status updates on orders.
• Live Chat Assistance: Managing live chat on your website or social media, addressing questions from visitors in real-time and guiding them toward a purchase or solution, or escalating issues to you if they require special attention.
• Phone Customer Service: Handling incoming calls from customers (using VoIP or a cloud phone system you set up), answering their questions or directing their requests to the right department, and logging call details for your records.
• Helpdesk Ticket Management: Using customer support software (like Zendesk, Freshdesk, or Help Scout) to categorize and prioritize support tickets, ensure no inquiry is missed, and follow up with customers to confirm their issues are resolved satisfactorily.
• Complaint Resolution & Returns: Processing product return or refund requests by providing instructions, verifying order details, coordinating with the fulfillment team, and making sure the customer is kept informed throughout the process.
• FAQ and Knowledge Base Updates: Creating and updating FAQ pages or help center articles based on recurring customer questions, so future inquiries can be answered even faster (and training themselves on your product knowledge as they do this).
• Social Media Customer Care: Monitoring and responding to customer comments or direct messages on social platforms – addressing concerns, thanking customers for positive feedback, and diplomatically handling any negative comments to protect your brand reputation.
• Customer Onboarding Support: Assisting new customers in their first interactions with your product or service – sending welcome emails with setup instructions, scheduling onboarding calls, or even walking them through initial setup via screen-sharing if needed.
• Customer Feedback Collection: Reaching out to customers for feedback and reviews – sending survey links after a support case is closed, or following up with recent buyers to ask how they’re enjoying the product – then compiling that feedback for you to review.
• Service Appointment Scheduling: If your business involves appointments (like consultations or services), a VA can manage the booking calendar – scheduling customer appointments, sending reminders or rescheduling upon request, so your clients always know when to expect service.

Research

Thorough research is the foundation of smart business decisions, but it can eat up hours of your time. Here are research tasks you can delegate:

• Market Research: Investigating market trends and customer demographics for your industry – compiling data on your target market’s size, preferences, and buying habits, and summarizing key insights that can inform your business strategy.
• Competitor Analysis: Gathering intelligence on your competitors by examining their products, pricing, marketing tactics, and customer reviews – then organizing this information in a comparative report so you can spot opportunities to stand out.
• Product & Supplier Research: Sourcing information on products or suppliers – for example, finding potential manufacturers or vendors, comparing their prices and reviews, and presenting you with the best options for your business needs.
• Content & Fact Research: Researching facts, statistics, and credible sources for content you’re creating (blog posts, ebooks, presentations), ensuring that anything you publish is accurate and backed by data without you having to dig up the details yourself.
• Influencer & Affiliate Research: Identifying key influencers, bloggers, or potential affiliate partners in your niche – gathering data on their audience size, engagement, and how they might collaborate with your brand, so you can build a targeted outreach list.
• Industry Trends Monitoring: Keeping an eye on news and developments in your industry or related fields – subscribing to newsletters, monitoring forums or LinkedIn groups, and sending you periodic briefings on anything important that’s happening.
• Tools & Software Comparison: Researching various software tools or services (like CRMs, project management software, email platforms) – documenting their features, pros/cons, and pricing, to help you choose the right tools for your business.
• Data Gathering from Public Sources: Collecting specific data you need from the internet – for instance, compiling a list of contact information from a public directory, scraping publicly available data into a spreadsheet, or gathering statistics from government or industry reports.
• Survey and Poll Analysis: If you’ve conducted customer surveys or polls, a VA can help analyze the results – organizing responses, calculating basic statistics, and highlighting common themes or important feedback for you to review.
• Grant & Funding Research: Looking up potential grants, investors, or funding opportunities that might be available for your business or projects – identifying application requirements and deadlines so you don’t miss potential financial support avenues.

E-commerce

For online store owners, a reliable VA can be invaluable in keeping your e-commerce operations running without a hitch. From managing your product catalog to handling customer orders, a VA experienced in e-commerce platforms (Shopify, WooCommerce, Amazon, etc.) can save you a ton of time. Here are e-commerce tasks to consider outsourcing:

• Product Listing Creation: Uploading new products to your online store or marketplace account – writing compelling product titles and descriptions, inputting specifications, and adding high-quality images and relevant tags to attract shoppers.
• Product Listing Optimization: Regularly updating and improving product pages for SEO and conversion – tweaking titles or descriptions to include keywords, adding customer review snippets or FAQs, and ensuring the layout looks appealing.
• Inventory Monitoring: Keeping an eye on stock levels in your system – alerting you when inventory is low, updating product quantities after sales or restocks, and even coordinating with your supplier to reorder popular items in time.
• Order Processing: Fulfilling customer orders by verifying payment, forwarding order details to your warehouse or dropshipping supplier, generating shipping labels, and marking orders as shipped once dispatched.
• Returns & Exchanges Handling: Managing the returns process – communicating with customers who want to return items, providing return instructions or labels, updating the inventory or refund records, and making sure customers are satisfied with the resolution.
• Online Store Maintenance: Performing routine upkeep on your e-commerce site – updating homepage banners or featured products, setting up discount codes or promotions, checking that all links and checkout processes work correctly, and implementing seasonal updates.
• Marketplace Account Management: Overseeing your presence on e-commerce marketplaces like Amazon, eBay, or Etsy – posting listings, adjusting prices, managing promotions, and ensuring your seller account stays in good standing with timely responses and good ratings.
• Customer Q&A Responses: Answering customer questions on product pages or via your store’s messaging system – providing product measurements, material details, or shipping info promptly to help customers make purchase decisions.
• Review Monitoring: Tracking new product reviews and seller feedback – thanking customers for positive reviews, addressing any negative reviews with apologies or solutions, and reporting any fraudulent or abusive comments to the platform if necessary.
• E-commerce Analytics: Keeping tabs on sales metrics and website analytics – compiling data on daily/weekly sales, conversion rates, cart abandonment, and traffic sources, then summarizing these in reports that highlight trends or issues.
• Supplier Coordination: Communicating with your suppliers or fulfillment partners – placing restock orders, sending them purchase orders or drop-ship requests, following up on delayed shipments, and maintaining good relationships on your behalf.
• Product Research & Expansion: Researching potential new products to add to your store by analyzing market demand, competitor offerings, and supplier availability – giving you a shortlist of ideas for expanding your product line.

Tech & Data

Not every business owner is a tech expert, but your VA can be. Here are some tech and data tasks to outsource:

• Spreadsheet Management: Creating and updating spreadsheets (in Excel or Google Sheets) to track key data – setting up formulas, pivot tables, or charts to automate calculations and give you insights at a glance.
• Data Analysis & Reporting: Analyzing raw data (sales figures, marketing metrics, survey results, etc.) to identify trends or patterns, and then preparing reports or dashboards that summarize the findings in a clear way.
• Database/CRM Maintenance: Regularly cleaning up and maintaining your databases – removing duplicate entries, correcting inconsistencies, updating outdated information – so that your customer or inventory data stays accurate.
• Website Content Updates: Making updates to your website content via a CMS (WordPress, Wix, Squarespace) – uploading new blog posts, changing text or images on pages, fixing typos, or adding new pages as needed without having to hire a web developer for simple changes.
• Basic Website Maintenance: Ensuring your site stays healthy by running backups, updating plugins or software, monitoring uptime, and troubleshooting minor issues (like broken links or formatting problems) before they become bigger problems.
• Quality Assurance Testing: Testing new features on your website or software before they launch – clicking through all links, filling out forms, and trying to break things – then reporting any bugs or issues to your development team.
• Tech Support Liaison: Acting as a go-between for you and specialized tech support – for example, communicating with your web hosting support when your site is down, or with a software vendor’s support team to resolve an issue, and then translating their technical jargon into plain language for you.
• Automation & Tools Setup: Setting up basic workflow automations to save you time – using tools like N8N, Make, Zapier or IFTTT to connect apps (for instance, automatically adding form responses to a spreadsheet or sending you an alert), or configuring project management tools to send notifications for overdue tasks.
• Online Forms & Surveys: Creating and integrating online forms or surveys (using Google Forms, Typeform, or Wufoo) for things like customer feedback, event registrations, or lead capture – and then collecting and presenting the response data.
• SEO Technical Tasks: Implementing technical SEO improvements on your site – generating and uploading XML sitemaps, adding meta tags, optimizing page load speeds (maybe by compressing images or using a caching plugin), and setting up Google Search Console to monitor indexing or errors.
• Basic Graphic Editing: Handling simple graphic or video editing tasks that don’t require a professional designer – cropping or resizing images for your website, converting file formats, adding captions to videos, or creating basic graphics with templates for quick needs.
• Software Documentation & Manuals: Writing or updating how-to guides and SOPs (Standard Operating Procedures) for the software and tools your business uses, so your team has clear instructions – a task that requires understanding the tool and good documentation skills, which a detail-oriented VA can provide.

Design & Creative

Creative work doesn’t always require a full-time designer. If you find a VA with creative skills, they can produce a variety of design and multimedia content for your business. Here are creative tasks you can outsource:

• Social Media Graphics: Designing engaging visuals for your social media posts or ads – such as quote images, promotional banners, or event announcements – that catch your audience’s attention while staying consistent with your brand style.
• Marketing Collateral Design: Creating marketing materials like brochures, one-pagers, business cards, or flyers. Your VA can lay out provided text and images into a polished design ready for digital distribution or even printing.
• Video Editing: Editing raw video footage into a finished product – trimming clips, adding transitions, background music, or subtitles – whether it’s for a YouTube tutorial, a social media teaser, or a recording of a webinar that needs light editing before sharing.
• Podcast Editing & Show Notes: If you run a podcast, a VA can edit your audio episodes (cutting out pauses or errors, enhancing sound quality) and write up show notes or episode summaries that you can post on your website alongside the audio.
• Presentation Design: Building visually appealing slide decks for meetings, webinars, or investor pitches. They can apply a consistent theme, include your branding, and make sure information is presented clearly with charts or graphics where appropriate.
• Infographic Creation: Turning data or complex information into easy-to-understand infographics. For instance, if you provide key stats or process steps, your VA can design a graphic that illustrates this data in a visually engaging way.
• Photo Editing & Retouching: Touching up images using Photoshop or similar tools – removing backgrounds from product photos, adjusting lighting and colors, or cropping and resizing images for your website and social media.
• Email Template Design: Designing attractive email newsletter templates that match your brand (and work well on mobile devices), or customizing email templates in your email marketing platform so you have a nice layout for future campaigns.
• eBook or Report Layout: Formatting text and graphics into an eBook, whitepaper, or report. The VA can handle the layout in Word, Google Docs, or design software, add a table of contents, apply styles, and export a polished PDF that’s ready to share with your audience.
• Basic Branding Tasks: Assisting with minor branding projects – for example, creating a simple logo or icon for a sub-brand or project, updating your brand style guide with new color codes or fonts, or ensuring all documents use the correct logo version and colors consistently.
• Creative Copywriting: Crafting compelling copy for marketing materials, such as taglines, social media captions, product descriptions, or ad headlines. If your VA has a way with words, they can help give your content a persuasive, brand-consistent voice.

Personal Tasks

Your VA can even play the role of a personal assistant, helping organize your life outside of work. Here are personal and lifestyle tasks you might hand over:

• Travel Planning (Personal): Researching and booking your personal travel plans – finding the best flight options, hotel deals, arranging airport transfers, and creating a day-by-day itinerary for your vacation or business-leisure trip.
• Appointment Scheduling: Managing your personal calendar by booking and reminding you of appointments like doctor visits, salon appointments, or parent-teacher meetings, and handling any rescheduling or cancellations as needed.
• Online Shopping & Orders: Comparing prices and placing online orders for items you need – whether it’s office equipment, household supplies, or picking out a gift – then tracking those orders and ensuring they arrive on time.
• Bill Paying & Personal Finances: Keeping track of due dates for bills, subscriptions, or credit card payments, setting up online payments, and organizing personal finance info into a budget spreadsheet so you always know where your money is going.
• Event & Party Planning: Assisting in organizing personal events such as birthday parties, anniversaries, or family gatherings – sending invitations (or managing an e-vite list), booking venues or caterers, arranging decorations, and making sure the event plans are set.
• Errand Coordination: Arranging services and errands on your behalf – scheduling home maintenance (like a plumber or electrician visit), finding a reliable courier service to send documents, or coordinating dry cleaning pickup and delivery.
• Personal Email Management: Filtering and organizing your personal email inbox (separate from work email) – highlighting important messages (like an email from your kid’s school), unsubscribing you from junk mail lists, and drafting responses for routine personal inquiries.
• Gift Research & Sending: Keeping track of birthdays or special occasions for family and friends, suggesting gift ideas based on their preferences, purchasing the gifts (within a budget you set), and having them gift-wrapped and delivered on time.
• Reservation Booking: Making reservations for restaurants, hotels, or activities – whether it’s a dinner for two at a new restaurant or tickets to a concert – and handling any necessary communications or changes.
• Personal Research Tasks: Looking up information for personal decisions or hobbies – for example, researching the best new laptop for your home office, compiling options for health insurance plans, or finding local classes and activities that match your interests.

The list above is just the tip of the iceberg when it comes to what a Filipino virtual assistant can do…

Whether you need basic administrative help or specialized skills, there’s likely a VA out there with the right experience. You can reclaim hours of your time and direct your energy toward strategic, high-value activities.

The key is to start by delegating a few tasks, clearly communicating your expectations, and building trust with your virtual assistant. As you get more comfortable, you can gradually hand over larger projects or more responsibilities. I’d personally start with hiring a VA focused on a specialized skill (or category) and take it from there. Remember to have them do a trial task of what you need before extending an offer/retainer agreement.

Ready to get started? Take a look at HireTalent.ph’s pool of verified Filipino VAs, and find someone with the ideal skill set for your needs.