A VA proficient in Help Scout will be able to efficiently manage customer support interactions for a company. They can effectively organize and respond to customer inquiries using Help Scout's user-friendly interface and collaboration tools. The VA can utilize Help Scout's features to track customer conversations, assign tasks to team members, and maintain a knowledge base for quick reference. With Help Scout, the VA can provide timely and personalized customer support, helping to improve overall customer satisfaction and streamline the support process.
This Remote Worker Can:
- Answer customer emails and messages quickly and professionally
- Sort and assign incoming support tickets to the right team members
- Create and update help articles in the knowledge base
- Track and report on customer satisfaction scores
- Set up and manage automated responses for common questions
- Collaborate with team members on complex customer issues
Help Scout Experts Available for Hire on HireTalent.ph
Ecommerce Virtual Assistant | Customer Support Specialist
Mariel
2-5 years
Rate: $5.00/hour
Working: Part-time
Customer Support Representative (Voice and Non-Voice)
Mary
6 months - 1 year
Rate: $5.00/hour
Working: Full-time
Social Media Engagement and Moderation Specialist | eCommerce Customer Support
Eloisa
2-5 years
Rate: $12.00/hour
Working: Full-time
Customer Service Expert | Admin Virtual Assistant
Paul
1-2 years
Rate: $6.00/hour
Working: Full-time
Customer Support Specialist
Beverly
6 months - 1 year
Rate: $7.10/hour
Working: Full-time
Customer Service Representative
Clyde
1-2 years
Rate: $7.00/hour
Working: Full-time
Ecommerce Customer Support Specialist (Voice | Non-Voice) | Outbound Sales Caller
Kris
1-2 years
Rate: $5.00/hour
Working: Full-time
Proofreader
Rhema
1-2 years
Rate: $8.00/hour
Working: Full-time
Virtual Assistant
Mikaela
6 months - 1 year
Rate: $4.50/hour
Working: Full-time
Customer Support Specialist | Travel Virtual Assistant
Bernard
1-2 years
Rate: $7.00/hour
Working: Full-time
Customer Service Representative
Dondon
2-5 years
Rate: $6.00/hour
Working: Full-time
Virtual Assistant
Yasmin
1-2 years
Rate: $5.00/hour
Working: Full-time
Benefits of Hiring a Help Scout Expert in the Philippines
- Access to skilled professionals with specific Help Scout expertise
- Cost-effective talent pool with competitive rates
- English proficiency and excellent communication skills
- Cultural compatibility with Western work ethics
- Highly educated workforce with strong work ethic
- Flexible working hours to accommodate different time zones
- Adaptability and quick learning abilities
- Strong IT infrastructure and internet connectivity
- Familiarity with various online tools and platforms
- Loyal employees with low turnover rates
Looking for a Help Scout Expert?
Post your job listing now and connect with skilled professionals in the Philippines looking to work.
How Much Does it Cost to Hire a Help Scout Virtual Assistant in the Philippines?
Based on the featured talent profiles above, a ballpark rate for a Help Scout virtual assistant is around $6.47 per hour, or approximately $1,034.67 per month for full-time work. Rates will almost certainly vary based on experience and expertise.
How Can I Pay and Manage a Help Scout Virtual Assistant?
Most talent in the Philippines prefer Wise for international payments for better foreign exchange rates and fast transfers. However, they typically also have access to PayPal and Payoneer if clients prefer these platforms. For seamless management of payments, time tracking, and work agreements, we recommend using ManagePH.com. This platform offers:
- 1-click payouts to your virtual assistant
- Automated time tracking and reporting
- Professional work agreements
- Task and project management tools