Which Roles Global Companies Are Moving to the Philippines in 2026

Here’s the pattern I’m seeing across US, UK, and Australian companies.

They’re keeping strategy and final decision-making onshore. Everything else? 

If it’s process-driven and has clear outputs, it’s fair game for offshoring.

The practical logic is simple. Why pay $60,000-$80,000 for someone in Austin to do work that a skilled professional in Manila can handle for $15,000?

But here’s what most guides won’t tell you, not every role translates well.

Here are the top roles you should consider moving to the Philippines

Customer Support & Technical Help Desk

This is still the biggest category by volume.

But it’s not just basic phone support anymore.

Companies are moving entire Tier 1 and Tier 2 help desk operations to the Philippines. 

We’re talking about IT support teams handling tickets, troubleshooting, and even managing systems administration tasks.

Filipino remote workers have neutral English accents and strong cultural alignment with Western customers.

Plus the cost savings are massive. You can practically build a 24/7 support operation for what you’d pay for a single shift in the US.

General Administrative & Executive Support

Solo founders and small agencies have been hiring Filipino remote workers as general assistants for years.

What’s new is that larger companies are doing it too, including for high-level executive support.

Tasks that used to require a $75,000 salary in New York are being handled remotely for a fraction of that cost.

Here’s what successful companies do: they over-communicate at the start.

Loom videos showing exactly how you want something done. Written SOPs for recurring tasks. Clear ownership of what decisions they can make versus what needs approval.

One entrepreneur said it perfectly: “You have to literally walk them step-by-step at first. But once trained, they run the same process reliably without me touching it.”

That’s the trade-off. Higher upfront training investment. Lower ongoing management burden.

Worth it if you’re serious about scaling.

Real Estate, E-commerce and Medical Billing

There are entire ecosystems of specialized remote workers in the Philippines now.

Real estate companies in the US hire Filipino teams to handle cold calling, contract prep, CRM updates, scheduling showings, and lead follow-up.

E-commerce brands hire them for product research, listing creation, catalog management, customer message responses, and supplier coordination.

Accounting firms hire them for bookkeeping, using QuickBooks, Xero, and other standard tools.

These roles exist because Western companies have figured out the playbooks for these industries. They need people to execute those playbooks consistently and affordably.

The Philippines has become the go-to source for that execution layer.

Marketing, Content & Social Media Management

Design and marketing work accounts for roughly 30% of outsourcing demand to the Philippines.

Companies are hiring remote workers for:

• Social media scheduling and community management
• Content repurposing and distribution
• Basic graphic design and video editing
• SEO support and research
• Ad creative production

Here’s the honest truth about this category: results are mixed for high-level creative work.

If you need native-sounding blog posts that could pass for a US writer, you’ll probably keep that in-house. 

But for research, outlines, social media execution, and content distribution? Filipino remote workers are excellent.

Finance, Accounting & Controllership

This might surprise you.

Professional services firms in the US, UK, and Australia are moving substantial finance functions offshore. Not just bookkeeping (though that too), but actual controllership work.

Tasks moving to the Philippines:

• Accounts payable and receivable
• Payroll processing
• Bank reconciliations
• Management reporting
• Financial analysis
• Month-end close support

One person in an accounting forum described their company’s setup: “Vast majority of controllership is now offshore in the Philippines. 

Onshore staff are basically managers and reviewers.”

That’s increasingly common.

Why? Because there’s a shortage of accounting talent in the US and UK. Salaries are climbing. Training takes forever. 

Meanwhile, the Philippines produces thousands of accounting graduates every year who are familiar with US GAAP, IFRS, and standard accounting software.

The work is structured, rules-based, and outcomes are measurable. Perfect for offshoring.

IT Support, Software Development & Technical Work

Technical roles are moving too, though not all of them.

What works well:

• IT support specialists managing tickets and user access
• Systems administrators handling routine maintenance
• QA testers running test automation
• Front-end developers maintaining existing applications
• DevOps engineers managing deployment pipelines

What’s harder:

• Full-stack development for new, ambiguous projects
• Architecture and technical strategy
• Client-facing technical consulting

The pattern I see from companies that succeed: they offshore bounded pieces of technical work where the scope is clear.

“Own this part of the stack. Here are the standards. Here’s how we deploy. Here’s when to escalate.”

That works. Vague “build whatever the business needs” mandates don’t.

Back Office, Data & Administrative Operations

Everything that used to sit with junior onshore staff is moving offshore.

Data entry and cleanup. Document processing. CRM hygiene. Lead list building. Web research. Light prospecting.

Even recruiting coordination: screening resumes, scheduling interviews, running background checks, managing candidate communication.

These are the “invisible” roles that keep businesses running.

High supply of qualified workers in the Philippines means you can hire quickly and scale up or down as needed. Training is straightforward because the work is repetitive and easy to document.

Margins are big for agencies that do this well, because the work is valuable but labor cost is low.

The Bottom Line

More roles are moving to the Philippines in 2026 than ever before.

Not because of cost alone (though that helps).

Because companies have figured out that with clear processes, good communication, and proper scoping, Filipino remote workers can handle sophisticated work at a fraction of the cost.

The companies winning at this aren’t the ones trying to offshore everything. They’re the ones who’ve identified specific, repeatable functions where remote teams can deliver consistent results.

Start there. Build your systems. Train well. Measure outcomes.

You’ll probably end up offshoring more than you initially planned.