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Charissa Verified
Customer Support Specialist
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
30 Years
Gender
Female
Education Level
College undergraduate
Languages Spoken
English (Fluent), Tagalog / Filipino (Native), Cebuano (Native)
Location
Quezon City, PH
Personality Type
Not yet set
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Profile Description
Hi, I'm Charissa, a Customer Support Specialist Virtual Assistant with 7 years in BPO and an expert in voice, email, and chat channels. I excel at advanced troubleshooting and escalations.
What I bring:
Multi-channel support: voice, email, chat
Escalation complaint management
Advanced troubleshooting problem-solving
CRM, ticketing, scheduling, and admin support
My Best Skills
My Best Tools
My Industry Knowledge
Portfolio
Technical Stats
WiFi Speed
Download: Not set
Upload: Not set
Typing Speed
55 WPM
Assessments
No assessments taken yet.