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Grace Verified
Customer Service Specialist | Retentions and Collections Specialist
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
33 Years
Gender
Female
Education Level
College undergraduate
Languages Spoken
English (Advanced), Tagalog / Filipino (Native)
Location
QUEZON CITY, PH
Personality Type
Not yet set
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Profile Description
I’m an experienced Customer Support, Retentions, and Collections Specialist with 6 years of proven success in delivering exceptional service, resolving concerns, and building customer loyalty. I’m skilled in managing high-volume inbound and outbound communications, negotiating payment solutions, and handling escalated cases with empathy and efficiency.
I take pride in balancing customer...
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40 WPM
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