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Rud Verified
Customer Experience Specialist | Retention and Quality Assurance Analyst
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
30 Years
Gender
Male
Education Level
College graduate
Languages Spoken
English (Advanced), Tagalog / Filipino (Fluent), Cebuano (Native)
Location
Davao City, PH
Personality Type
Not yet set
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Profile Description
As a compassionate and strategic Customer Experience Specialist, I bring a proven track record in billing support, membership retention, and empathetic communication. I oversee escalated cases to ensure complex or sensitive issues are resolved with care and clarity. I also conduct team-wide quality assurance (QA) to maintain consistency and excellence...
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