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Jody Verified
Seasoned Customer Service Specialist | eCommerce Virtual Assistant
Work Status
Looking For WorkAvailability
40 hours per week
Working Hours
09:00 - 17:00 (Asia/Manila)
Age
33 Years
Gender
Female
Education Level
Doctorate degree
Languages Spoken
English (Fluent)
Location
Davao City, PH
Personality Type
Not yet set
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Profile Description
I have over 10 years of experience in customer service, specializing in eCommerce support and client relationship management. My expertise includes handling billing concerns, order management, chargebacks, and subscription inquiries while ensuring customer satisfaction.
I am proficient in using CRM and helpdesk platforms such as Freshdesk, Zendesk, Gorgias, HubSpot, and Intercom,...
Technical Stats
WiFi Speed
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Typing Speed
59 WPM
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